If you are not satisfied with a product you ordered from us, you can return it to the address below.

To ensure a

smoother and faster return process

, we kindly ask that you

inform us in advance

via email at

. Thank you!

Return address:

Beyer & Söhne GmbH

c/o Logiful GmbH

Ringstraße 2

04749 Jahnatal

Please print out the

return form

and include it with your return for easier processing. You can download the form here:

Return Form

Under this satisfaction guarantee, we will refund the purchase price but not the return shipping costs.

The satisfaction guarantee applies to repeat orders of the same product only for the most recent purchase. We assume that you were satisfied with the product if you chose to reorder it.

These provisions do not limit your statutory rights or your right of withdrawal.

Promotional discounts tied to a minimum order value or minimum quantity apply only to the final merchandise value after deducting any returns.

The discount is valid only for items the customer actually keeps. If returns cause the order value or quantity to fall below the required minimum, the discount may be partially or fully revoked.

Independent discounts that are not tied to a minimum order value remain unaffected.